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Student Support

Our staff have the skills and experience to help you succeed. They will help build your confidence and achieve your aims. You will have a personal tutor whom you will meet regularly to discuss your progress. They will usually be one of your subject or main course tutors. The Student Services Team is based on the ground floor at the back of the Restaurant. Support is provided in the following areas:

Careers Services

The College's Careers Adviser is available to all our students to give free and impartial information, advice and guidance on career prospects, work, training, Higher Education and CVs. Careers resources are also available in the Learning Resource Centre and on the VLE (Virtual Learning Environment).

Additional Learning Support

We know that every student has individual needs, and will begin their studies with a range of different experiences of education in the past. We will do our best to provide support to help you reach your maximum potential, trying to remove as many barriers to your learning as possible.

We have a dedicated HE Study Support Officer who can offer one to one or group support for all students studying Higher Education qualifications. You do not need to have a named learning difficulty to access study support. You may have always had difficulties at school, or you may just be worried about how to write at HE level, and need some initial support until you gain confidence.

For further information on accessing the Disabled Students Allowance funding to support your studies, visit he.newcollege.ac.uk/students/additional-support-and-disability-allowance


We have resources to improve the accessibility, including reserved parking, ramped access to the building and lifts to all areas of the main building and Sports Centre. For more information, please contact our Additional Learning Support team via Student Services on 01793 732849 or email: additionalsupport@newcollege.ac.uk


Full-time students can also apply for help through the Childcare Grant for up to 85% of your childcare costs, providing your children are under 15, or under 17 if they have a Special Educational Need. Income-related, unemployment and housing benefits are not affected by a Childcare Grant. You may be eligible for Parents Learning Allowance to help with the cost of studying, if you are a student with children who is studying full-time. This allowance is based on household income and won’t affect benefits or tax credits. And, like grants, it doesn’t have to be paid back.


We offer a free, confidential counselling service. Our counsellors are here to listen and support you if you have any personal problems that affect your learning. Counselling is limited to a maximum of 6 sessions unless there are exceptional circumstances. Student Services can also provide information on external support agencies, online counselling via Kooth and helplines.

Appointments can be arranged through the Student Services Assistants in BG13 or by calling 01793732849.

New College Student Union

All New College students are automatically members of the New College Student Union, and participation in their events or membership of the NC Exec is strongly encouraged. New College is affiliated to the National Union of Students (NUS). You can purchase the NUS Extra card online for £12.

NUS (National Union of Students)


Our Chaplaincy offers students and staff a confidential listening ear. New College has a Sacred Space available for students and staff of all faiths and none. The current Chaplaincy team members are from different Christian denominations, but offer a service to people of all faiths. They can be contacted by telephone on 01793 732849, or found in Student Services.

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